Staff
Management
Ron Liszka
General Manager
Marco Palacios
General Sales Manager
Peter Kashuba
Sales Manager
Ali Nauraiz
Director of Variable Operations
Jim Leichter
President
Roger Gutierrez
Fixed Ops Director
Jennifer Paluch
E-commerce Director
Rich Altenhoff
Vice President
Sales
Franco Ruffolo
Salesperson
Connor Houlahan
Product Specialist
Miles Anderson
Product Specialist
Mateo Fernandez
Product Specialist
Nicco Fernandez
Product Specialist
Adonis Gutierrez
Sales Associate
Darian Ditzler
Sales Associate
Alyssa Scharlow
Internet Sales Specialist
Sergey Valadimirskiy
Product Specialist
Arkadiusz Korbas
Sales Associate
Jack Tilly
Product Specialist
Dre De Leos
Sales Associate
Service
Logan Demel
Service Advisor
Tina Nikolov
Service Advisor
Alex Heinzl
Service Advisor
Jason Riforgiato
Service Director
Sabastian Nava
Warranty Administrator
Lukas Lazauskas
Service Greeter
Ella Felz
Lube Technician
Andrew Chmiola
Mazda Master Technician
Jason Powell
Mazda Master Certified Service Technician
Melvin Sandoval
Senior Mazda Certifies
Ceasar Steaman
Lube Technician
Daniel Bucio
Mazda Master Certified Service Technician
Steve Durec
Mazda Master Certified Service Technician
Mason Kindgren
Lube Technician
Parts
Nicholas Henry
Parts
Zach Lopez
Parts
Jason Mesko
Parts Manager
Bryan Rodriguez
Parts
Finance
Gabriel Godun
Loan Processor
Thomas Glans
Loan Processor
Logan Demel
Service Advisor
Aug 18, 2026
Good communication, all work completed on time.
Good communication, all work completed on time. Dealership is clean and everyone was nice and accommodating
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Aug 16, 2026
Outstanding Service from Logan Demel Logan Demel is
Outstanding Service from Logan Demel Logan Demel is truly an outstanding service advisor—professional, knowledgeable, honest, and always willing to take the time to explain exactly what my car needs without ever trying to upsell or pressure me. I’ve been going to Logan for five years, since I bought my Mazda. Even though I now drive about an hour each way to the dealership where he works, I gladly make the trip because I know I’ll receive exceptional service and can trust his recommendations. I highly recommend Logan &his team and will definitely continue coming back. He is truly the best! Much Gratitude 🙏 Adriana 😊
Aug 12, 2026
The service departme t offers a high level.
The service departme t offers a high level.of hospitality with a clean comfortable waiting room, easy schedulimg, and clear expectatioms and explanations.
Aug 12, 2026
We have been Mazda owners for a very long time.
We have been Mazda owners for a very long time....and Biggers is our go to dealership. The sales team is fabulous, the service department is outstanding would recommend Biggers to anyone.
Franco Ruffolo
Salesperson
Aug 16, 2026
I cannot say enough about this dealership.
I cannot say enough about this dealership. When I read the reviews about no pressure I was skeptical. However from the moment we stepped inside we were welcomed and felt comfortable. You know that anxiety you get because you anticipate it not here! Franco made it so simple and stress free. Their system of only dealing with one person was amazing. We will not be going anywhere else! If anyone we know needs a new vehicle we will referring them to Biggers! Keep doing what you’re doing you’re awesome!
Aug 12, 2026
We have been Mazda owners for a very long time.
We have been Mazda owners for a very long time....and Biggers is our go to dealership. The sales team is fabulous, the service department is outstanding would recommend Biggers to anyone.
Aug 04, 2026
FANTASTIC customer service.
FANTASTIC customer service. They listened to what I needed, worked with me on my budget, and Nicco was especially helpful. This is my first time owning a hybrid, and he really took the time to answer all my questions and educate me on key difference to get me into the right vehicle for my needs. Great job!
Jul 24, 2026
I had an excellent experience at Biggers Mazda.
I had an excellent experience at Biggers Mazda. The entire team was professional, friendly, and made the whole car-buying process smooth and stress-free. A special thank you to Franco for providing outstanding customer service. He was knowledgeable, patient, and took the time to answer all of my questions without any pressure. I truly appreciated his honesty and professionalism. I highly recommend Biggers Mazda, and if you visit, be sure to ask for Franco. He’ll take great care of you!
Jul 23, 2026
Excellent dealership, excellent service, the way car
Excellent dealership, excellent service, the way car buying should be hassle & stress free. Smooth transaction with keeping their commitments on the top.
Ron Liszka
General Manager
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Aug 13, 2026
Mateo was amazing to work with.
Mateo was amazing to work with. They were really helpful with my car search and finally found the car that I was dreaming of. I would recommend anyone to go to Biggers Mazda. Good customer service all around!
Aug 12, 2026
Connor was great to work with.
Connor was great to work with. We visited four other dealerships in the area before coming here, and after giving Connor an idea of what we were looking for, he and Ron told us about a Mazda3 that had just been traded in. The car needed to be inspected and have some work completed to bring it up to Mazda specification. Connor did a great job keeping us informed throughout the process and letting us know when the car would be ready. We really appreciated the communication and transparency. It was also great to work with a dealership that didn’t try to push us into something more than what we were looking for. That customer-focused approach was very much appreciated. I would definitely recommend working with Connor and the team! Any cars that I need in the future, I will be coming back to Biggers.
Aug 10, 2026
Had a great experience purchasing my CX90.
Had a great experience purchasing my CX90. Worked with both Mateo and Nicco who were knowledgeable, helpful and didn't rush me into a decision. Dealing with Biggers Mazda was my first pleasant experience buying a car. With most other dealers I left feeling exhausted and defeated. The process here was so much better, I would highly recommend both the dealership and Mateo and Nicco!!
Aug 05, 2026
Good service.
Good service. All questions answered. Buying process went smooth. All issues resolved. In and out in 1 hour.
Tina Nikolov
Service Advisor
Aug 21, 2026
Everything went very well.
Everything went very well. Tina helped me with all my questions. Car was done in a timely manner
Aug 20, 2026
Tina is 100% the best service advisor I have ever delt
Tina is 100% the best service advisor I have ever delt with. The rest of the team is also spot on. Biggers service team always exceeds expectations
Aug 16, 2026
A nice first experience.
A nice first experience. I had been having service done by a different dealer close to my work. I left the work and that dealer became inconvienient. Biggers now was closer.
Aug 13, 2026
The service costs are expensive but believe they are
The service costs are expensive but believe they are quality. However very upset the electronic seat is not covered on my electronic extended warranty.
Aug 12, 2026
Was my first service and it went smoothly, was kept
Was my first service and it went smoothly, was kept updated, and it went fairly quick
Marco Palacios
General Sales Manager
Aug 12, 2026
We have been Mazda owners for a very long time.
We have been Mazda owners for a very long time....and Biggers is our go to dealership. The sales team is fabulous, the service department is outstanding would recommend Biggers to anyone.
Jul 25, 2026
I had a great buying experience at Biggers Mazda.
I had a great buying experience at Biggers Mazda. Adonis was knowledgeable and friendly. Most importantly, he did not aggressively trying to push a sale. I also felt I was given fair value for my trade-in. I very much appreciated the General Sales Manager (Marco) taking time to speak with me. I truly felt valued as a customer and would highly recommend this dealership.
Jul 25, 2026
Our experience with Biggers Mazda, and Miles
Our experience with Biggers Mazda, and Miles specifically, was exceptional. Through a series of different events and circumstances, we ended up looking at purchasing 2 cars - both of which we bought from Miles and Biggers Mazda! Miles was very laid back, but also made sure we had all of the information we needed on both cars, the financing of the cars, and the fact that we can always come back or contact him with any questions or issues. We’ve never owned Mazdas before - and now we have 3 in our family! No regrets at all and I’m know we’ll be back again when it’s time!!
Jul 21, 2026
Mateo is the best salesman I’ve ever had the pleasure
Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mateo to all family and friends.
Jul 14, 2026
We had a great experience at Biggers Mazda.
We had a great experience at Biggers Mazda. Mateo was our salesman and is doing a fantastic job for someone new to the profession. Everything was straight to the point and professional. Pricing is transparent with no hidden fees, would highly recommend this dealership & staff.
Peter Kashuba
Sales Manager
Aug 11, 2026
Process was simple and easy, had no issues, everyone who
Process was simple and easy, had no issues, everyone who was very kind and professional
Jul 26, 2026
Pleasant to work with.
Pleasant to work with. No games or hidden tricks and fees. Well organized and attentive compared to other dealerships I went to. Would highly recommend.
Jul 25, 2026
Connor took his time to explain everything about the CX90
Connor took his time to explain everything about the CX90 no pressure whatsoever we’re happy with him. Just need the se card and will be happy thanks for everything
Jul 23, 2026
It was a great pleasure working with Connor.
It was a great pleasure working with Connor. I am extremely impressed with him. The car purchase went very smoothly. Connor is very attentive to every detail, answering every question with patience and tact. I must also note the attention and help of his colleagues Ali Nauraiz and Ron Liszka, as well as Peter Kashuba, whom I met on my first visit.Thank you all for your time and patience! Best regards: Plamen Peev
Jul 16, 2026
This dealership goes above and beyond to convince you to
This dealership goes above and beyond to convince you to believe that although you are buying slightly used vehicles...you will be treated as though you bought brand new. Salesmen; Peter and Adonis and later serviceman Logan followed through with our many concerns and requests. Their kindness and professionalism was superior. I love and appreciate the engineering and design of my Cx90 but when you have the dream team taking care of purchasing details and follow up, you can't beat this experience. It makes you appreciate your car even more. Everytime I need to travel, I'm reminded of the gentlemen who helped address every detail of sales and service. I strongly recommend Biggers Mazda. Although my unique sale took a little extra time and finesse, it was time well spent and absolutely not wasted. Grateful
Connor Houlahan
Product Specialist
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Aug 12, 2026
Connor was great to work with.
Connor was great to work with. We visited four other dealerships in the area before coming here, and after giving Connor an idea of what we were looking for, he and Ron told us about a Mazda3 that had just been traded in. The car needed to be inspected and have some work completed to bring it up to Mazda specification. Connor did a great job keeping us informed throughout the process and letting us know when the car would be ready. We really appreciated the communication and transparency. It was also great to work with a dealership that didn’t try to push us into something more than what we were looking for. That customer-focused approach was very much appreciated. I would definitely recommend working with Connor and the team! Any cars that I need in the future, I will be coming back to Biggers.
Aug 03, 2026
Biggers was great, Jack and Connor were fantastic.
Biggers was great, Jack and Connor were fantastic. It did take two hours to get out of there, but the sales people were the best.
Jul 25, 2026
Connor took his time to explain everything about the CX90
Connor took his time to explain everything about the CX90 no pressure whatsoever we’re happy with him. Just need the se card and will be happy thanks for everything
Jul 23, 2026
It was a great pleasure working with Connor.
It was a great pleasure working with Connor. I am extremely impressed with him. The car purchase went very smoothly. Connor is very attentive to every detail, answering every question with patience and tact. I must also note the attention and help of his colleagues Ali Nauraiz and Ron Liszka, as well as Peter Kashuba, whom I met on my first visit.Thank you all for your time and patience! Best regards: Plamen Peev
Miles Anderson
Product Specialist
Aug 14, 2026
Test drove vehicle and salesman was very friendly and no
Test drove vehicle and salesman was very friendly and no pressure. Used my own financing and the dealer had no problem with it. The next morning the engine light came on, so I contacted dealer when they opened and explained what happened and right away they said they will make it right. Brought it back and was given a loaner. 2 days later had my car back and no issues with it.
Aug 06, 2026
Fantastic dealership and great service!
Fantastic dealership and great service! In fact, we were so impressed that we went back a week later and purchased a second SUV. We now have a CX-30 and a CX-50. The entire experience was smooth, friendly, and hassle-free. We highly recommend this dealership!
Jul 29, 2026
Fast and easy to buy a car from them.
Fast and easy to buy a car from them. Nice people and easy to work with.
Jul 25, 2026
Our experience with Biggers Mazda, and Miles
Our experience with Biggers Mazda, and Miles specifically, was exceptional. Through a series of different events and circumstances, we ended up looking at purchasing 2 cars - both of which we bought from Miles and Biggers Mazda! Miles was very laid back, but also made sure we had all of the information we needed on both cars, the financing of the cars, and the fact that we can always come back or contact him with any questions or issues. We’ve never owned Mazdas before - and now we have 3 in our family! No regrets at all and I’m know we’ll be back again when it’s time!!
Jul 08, 2026
Fast, efficient, kind, felt very comfortable and in good
Fast, efficient, kind, felt very comfortable and in good hands. Thank you so much for being probably the best car dealership I’ve ever been to.
Mateo Fernandez
Product Specialist
Aug 13, 2026
Mateo was amazing to work with.
Mateo was amazing to work with. They were really helpful with my car search and finally found the car that I was dreaming of. I would recommend anyone to go to Biggers Mazda. Good customer service all around!
Aug 10, 2026
Had a great experience purchasing my CX90.
Had a great experience purchasing my CX90. Worked with both Mateo and Nicco who were knowledgeable, helpful and didn't rush me into a decision. Dealing with Biggers Mazda was my first pleasant experience buying a car. With most other dealers I left feeling exhausted and defeated. The process here was so much better, I would highly recommend both the dealership and Mateo and Nicco!!
Aug 07, 2026
Made the car buying process quick and easy.
Made the car buying process quick and easy. Were able to get me right around the payment I wanted as well.
Jul 21, 2026
Mateo is the best salesman I’ve ever had the pleasure
Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mateo to all family and friends.
Jul 14, 2026
We had a great experience at Biggers Mazda.
We had a great experience at Biggers Mazda. Mateo was our salesman and is doing a fantastic job for someone new to the profession. Everything was straight to the point and professional. Pricing is transparent with no hidden fees, would highly recommend this dealership & staff.
Nicco Fernandez
Product Specialist
Aug 10, 2026
Had a great experience purchasing my CX90.
Had a great experience purchasing my CX90. Worked with both Mateo and Nicco who were knowledgeable, helpful and didn't rush me into a decision. Dealing with Biggers Mazda was my first pleasant experience buying a car. With most other dealers I left feeling exhausted and defeated. The process here was so much better, I would highly recommend both the dealership and Mateo and Nicco!!
Aug 05, 2026
Good service.
Good service. All questions answered. Buying process went smooth. All issues resolved. In and out in 1 hour.
Aug 04, 2026
FANTASTIC customer service.
FANTASTIC customer service. They listened to what I needed, worked with me on my budget, and Nicco was especially helpful. This is my first time owning a hybrid, and he really took the time to answer all my questions and educate me on key difference to get me into the right vehicle for my needs. Great job!
Jul 10, 2026
Pleasure working with Nicco!
Pleasure working with Nicco! He was very patient and professional. We had a great experience and would highly recommend working with this dealership and specifically Nicco.
Jul 03, 2026
Very grateful that I purchased my vehicle through Biggers
Very grateful that I purchased my vehicle through Biggers Mazda. Absolutely love it. The process of doing so was flexible and seamless. I would recommend them again and again.
Ali Nauraiz
Director of Variable Operations
Jul 23, 2026
It was a great pleasure working with Connor.
It was a great pleasure working with Connor. I am extremely impressed with him. The car purchase went very smoothly. Connor is very attentive to every detail, answering every question with patience and tact. I must also note the attention and help of his colleagues Ali Nauraiz and Ron Liszka, as well as Peter Kashuba, whom I met on my first visit.Thank you all for your time and patience! Best regards: Plamen Peev
Feb 25, 2026
Great Experience.
Great Experience. They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans.
Dec 21, 2025
I had an exceptional experience buying my dream car from
I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor met us at the door ready to show us the vehicle. Connor Houlahan was very professional and knowledgeable. We were impressed with his preparedness, having already reviewed the carfax in detail and was able to answer our many questions with ease. We also really appreciated Ali Nauraiz's expertise in helping us navigate the purchase. The dealership is well run and efficient with exceptional customer service. Everyone we encountered was friendly and kind. They went above and beyond to facilitate a fair sale and made purchasing a vehicle an absolute pleasure. We will be recommending this dealership to all of our friends and family.
Dec 18, 2025
Incredible team across the board.
Incredible team across the board. They treated me 10 times better than any other dealership I visited.
Dec 14, 2025
Overall I had a great experience at Biggers Mazda.
Overall I had a great experience at Biggers Mazda. Marco greeted my family and I when we first walked in the door and even interacted with my kids making us all feel welcome and valued. Marco introduced us to Franco who is the greatest car salesman I have ever had the pleasure to work with. He is extremely knowledgeable about every car on the lot, he's honest, not pushy, and easy to talk to. I told Franco what I wanted, we test drove it, and I walked out with the car the next day - no xx fees and price as advertised on the website. The only negative experience was speaking to the "not finance" sales managers Ali and Peter. Their pushiness on the tech warranty wasn't appreciated and almost made me walk out the door. Outside of that it was a great experience and I will likely look at Biggers Mazda in the future when shopping for the next car.
Alex Heinzl
Service Advisor
Aug 19, 2026
I like the customer service, and the facilities are very
I like the customer service, and the facilities are very comfortable; they have almost everything you need to wait comfortably while the service on the car is being completed.
Aug 19, 2026
Wrong video provided, once the right video was provided
Wrong video provided, once the right video was provided after my 3rd callback, the first 35 secs of video was garbled and I couldn’t understand the tech. Not sure if the tech is speaking to quickly or is mic quality issue but the video was not helpful and I ended up having to call back a fourth time to request a printout of the diagnostic paperwork to be provided to me via email. Had a printout of the diagnostic been provided to me from the very beginning before I left the dealership, that would’ve helped and saved everyone time eliminating the need for the callbacks for further assistance.
Aug 08, 2026
The video presentation was difficult to follow.
The video presentation was difficult to follow. so it was of little value. It would also be nice if vehicle cleanup would include the internal areas of the vehicle.
Aug 01, 2026
Great service, prompt, professional friendly love the
Great service, prompt, professional friendly love the coffee machines, clean, fresh waiting area. Free car wash is the best!!
Jul 02, 2026
I had a 7am appt and walk in the doors at 656 and was
I had a 7am appt and walk in the doors at 656 and was given attitude and told they do not open at 7. If you do not want customers arriving right when you open I would suggest not allowing appts the same time
Jim Leichter
President
Jul 06, 2026
Buying a vehicle is one of the biggest financial
Buying a vehicle is one of the biggest financial decisions most people make, and I walked into this dealership feeling excited, optimistic, and trusting. I expected to leave with peace of mind knowing I had made a good investment. Instead, what followed became one of the most stressful and emotionally exhausting customer experiences I’ve ever had. Only a few weeks after purchasing my vehicle, it was declared a total loss. From that point on, what I thought would be a straightforward insurance process turned into months of uncertainty, confusion, and frustration. Instead of being able to focus on replacing my vehicle and moving forward, I found myself spending countless hours making phone calls, sending emails, and trying to understand information from multiple parties. It often felt like I was the one responsible for connecting the dots. One of the issues that caused me the greatest concern involved my GAP coverage and extended warranty. I paid for those products separately using my credit card because I wanted to keep those costs out of my loan. Later, I questioned how those payments were reflected in my transaction because the paperwork and loan figures did not match my understanding. As a customer, I expected complete transparency and clear explanations regarding how every payment was applied. The most difficult part of this experience wasn’t just the paperwork—it was the emotional toll. There were many days filled with uncertainty, wondering when I would finally receive answers and whether everything would be handled correctly. Making repeated phone calls, explaining the same situation over and over, and feeling like I still didn’t have a clear understanding of what was happening was incredibly draining. Looking back, I wish I had slowed down and reviewed every document line by line before signing anything. I also wish I had asked more questions about every payment, every fee, and how each dollar would appear in the final transaction. That advice comes from my own experience, and I hope it helps someone else avoid the same frustration. I’m sharing this review because I believe honest customer experiences matter. Every buyer deserves clear communication, accurate documentation, transparency throughout the sales process, and support when unexpected problems arise. My hope is that the dealership takes feedback like this seriously and uses it as an opportunity to improve the experience for future customers.
Nov 18, 2025
Not first time there but always get the BEST service.
Not first time there but always get the BEST service. Always keeping me informed and very friendly. Makes me feel lucky to take my car there.
Nov 11, 2025
Purchased my second car from Biggers, and both
Purchased my second car from Biggers, and both experiences have been very positive experiences. Staff is extremely professional and responsive, service overall was very good.
Nov 09, 2025
Nice team, got things done quickly, the recall was fairly
Nice team, got things done quickly, the recall was fairly simple and scheduled fast, thanks
Oct 12, 2025
Biggers Mazda provided an exceptional service to my
Biggers Mazda provided an exceptional service to my Mazda. It was quick, they explained everything throughout the process and as it was covered as it was the first service of the new Mazda I purchased from them.
Adonis Gutierrez
Sales Associate
Aug 11, 2026
Excellent experience.
Excellent experience. This is our fifth purchase from Biggers Mazda and would recommend them to anyone.
Aug 09, 2026
Very professional, print, and mindful of my time.
Very professional, print, and mindful of my time. The purchase of a used car was painless
Jul 25, 2026
I had a great buying experience at Biggers Mazda.
I had a great buying experience at Biggers Mazda. Adonis was knowledgeable and friendly. Most importantly, he did not aggressively trying to push a sale. I also felt I was given fair value for my trade-in. I very much appreciated the General Sales Manager (Marco) taking time to speak with me. I truly felt valued as a customer and would highly recommend this dealership.
Jul 23, 2026
Excellent dealership, excellent service, the way car
Excellent dealership, excellent service, the way car buying should be hassle & stress free. Smooth transaction with keeping their commitments on the top.
Jul 20, 2026
Adonis saw my online inquiry and called the next morning.
Adonis saw my online inquiry and called the next morning.He was attentive to detail had exactly what I needed pulled up within seconds and kept the same professional, quickness, and great customer service throughout each step.
Darian Ditzler
Sales Associate
Aug 11, 2026
Process was simple and easy, had no issues, everyone who
Process was simple and easy, had no issues, everyone who was very kind and professional
Aug 09, 2026
We were so pleased working with both Darian & Arkadiusz.
We were so pleased working with both Darian & Arkadiusz. They were both so helpful and pleasant.
Aug 06, 2026
Fantastic dealership and great service!
Fantastic dealership and great service! In fact, we were so impressed that we went back a week later and purchased a second SUV. We now have a CX-30 and a CX-50. The entire experience was smooth, friendly, and hassle-free. We highly recommend this dealership!
Jul 12, 2026
Darian was the best!
Darian was the best!! He spent hours sending me photos and videos and answered all of my questions. I literally bought this car without even seeing it in person or test driving it. That’s it just proof of how much I trusted him.
Jul 03, 2026
Very grateful that I purchased my vehicle through Biggers
Very grateful that I purchased my vehicle through Biggers Mazda. Absolutely love it. The process of doing so was flexible and seamless. I would recommend them again and again.
Jason Riforgiato
Service Director
Jul 19, 2026
Very Clean, and welcoming dealer as soon as you walk in
Very Clean, and welcoming dealer as soon as you walk in the front doors! Awesome!
Feb 24, 2026
My service was excellent as always and well managed by
My service was excellent as always and well managed by Clemente. Quick and efficient with excellent quality
Dec 22, 2025
Waiting for email/call from service director.
Waiting for email/call from service director. Dealership doesn’t stand buy the poorly engineered 2.5 engine. Zero stars.
Dec 21, 2025
They are very kind and speedy and polite for me.
They are very kind and speedy and polite for me. I recommend everybody Biggers Mazda.
Nov 22, 2025
They were very nice and took care of me right away.
They were very nice and took care of me right away. Enjoyed getting a clean car back too. Splash guards look good The dealership is very clean also. I had good service. Thank you
Gabriel Godun
Loan Processor
Mar 05, 2026
Miles was great!
Miles was great! Helped us find the right vehicle and made everything easy. Would recommend to anyone looking for a mazda
Feb 18, 2026
Both Isiah and Conner were friendly, courteous and a
Both Isiah and Conner were friendly, courteous and a pleasure to work with. However, the overall buying procedure seemed to take a long time. All of the cx90 electronics were explained by Conner, but quickly forgotten, lots to learn for an old fart like me. What do I need to get the nav system working? Frank
Dec 21, 2025
I had an exceptional experience buying my dream car from
I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor met us at the door ready to show us the vehicle. Connor Houlahan was very professional and knowledgeable. We were impressed with his preparedness, having already reviewed the carfax in detail and was able to answer our many questions with ease. We also really appreciated Ali Nauraiz's expertise in helping us navigate the purchase. The dealership is well run and efficient with exceptional customer service. Everyone we encountered was friendly and kind. They went above and beyond to facilitate a fair sale and made purchasing a vehicle an absolute pleasure. We will be recommending this dealership to all of our friends and family.
Dec 16, 2025
Connor worked hard to find the exact car I wanted.
Connor worked hard to find the exact car I wanted. Great salesmanship and professionalism made this experience exceptional!
Dec 05, 2025
We had never purchased a brand new car.
We had never purchased a brand new car. Raul was the best in helping us into our CX5. He answered all our questions, was patient and kind. Highly recommend Biggers Mazda and Raul
Sabastian Nava
Warranty Administrator
Jun 30, 2026
Sebastian did a great job with my oil change.
Sebastian did a great job with my oil change. Tina provided excellent customer service from start to finish
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Jun 28, 2026
My first service on my 2026 CX90 was a great experience.
My first service on my 2026 CX90 was a great experience. The ease of using the Mazda app and scheduling the appointment was great. I was greeted when I walked in and explained next steps. I appreciated that. The video sent to explain over view was so great!! I love my car and thank you Mazda for making maintenance smooth.
Jun 03, 2026
Logan was quick and thorough.
Logan was quick and thorough. Was offered a loaner vehicle. Due to that I was able to take care of previous recommendations. Thank you Logan!
May 30, 2026
Always very polite and thorough.
Always very polite and thorough. Explain clearly and follow through as promised. I’ve been a Biggers Mazda Fan for 10 plus years.
Alyssa Scharlow
Internet Sales Specialist
Aug 16, 2026
I cannot say enough about this dealership.
I cannot say enough about this dealership. When I read the reviews about no pressure I was skeptical. However from the moment we stepped inside we were welcomed and felt comfortable. You know that anxiety you get because you anticipate it not here! Franco made it so simple and stress free. Their system of only dealing with one person was amazing. We will not be going anywhere else! If anyone we know needs a new vehicle we will referring them to Biggers! Keep doing what you’re doing you’re awesome!
Jun 24, 2026
I cannot say enough good things about my experience with
I cannot say enough good things about my experience with Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actually enjoyable. Before I even set foot in the dealership, Alyssa was extremely helpful and communicative. She answered all of my questions perfectly, making sure I had all the information I needed before making the trip out. Once I arrived, the outstanding service continued. My product specialist, Miles, was incredibly easy to deal with, and Marco and Peter were also extremely helpful in the process and made us feel great about the whole experience. A special shoutout to Marco, the GM, who went out of his way to say hello, check in on us, and personally help guide us through everything. It’s clear that great customer care starts at the top. On top of the fantastic team, the dealership itself is top-tier. The showroom and facilities were absolutely spotless. As for the vehicle? It was delivered in near-mint condition, looking absolutely beautiful. If you are looking for a stress-free car buying experience with a team that goes above and beyond, go see the team at Biggers Mazda. I highly recommend them!
May 31, 2026
Mateo was very attentive and helpful when it came to
Mateo was very attentive and helpful when it came to getting my first car! He was personable and very knowledgeable!
May 27, 2026
Went yesterday for my car purchase everything was an
Went yesterday for my car purchase everything was an amazing experience to the location to the staff j worked with Nicco was Great Salesmen 10/10
Feb 25, 2026
Great Experience.
Great Experience. They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans.
Lukas Lazauskas
Service Greeter
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Jun 08, 2026
Always a positive experience.
Always a positive experience. All service was well explained beforehand. Tina was awesome to deal with and very professional.
Apr 23, 2026
Franco and the Biggers staff is very friendly and easy to
Franco and the Biggers staff is very friendly and easy to work with. I will definitely make my next car purchase from Biggers Mazda.
Feb 26, 2026
Very helpful.
Very helpful. Quick and thorough service. Very Kind. I would definitely recommended to a friend or family member.
Feb 25, 2026
Staff is always very friendly and helpful.
Staff is always very friendly and helpful. Answer all my questions and happy to assist
Sergey Valadimirskiy
Product Specialist
Mar 26, 2026
The modern car buying experience perfected, made the
The modern car buying experience perfected, made the entire process from start to finish as enjoyable as the cars are to drive.
Feb 13, 2026
Best experience ever with a dealership!
Best experience ever with a dealership! Both Sergey and Peter were great! Took time to explain everything. Very personable and professional.
Feb 11, 2026
Knowledgeable, fair, efficient.
Knowledgeable, fair, efficient. Great experience with Sergey and no xx and no games or pricing or trade.
Jan 31, 2026
Was very pleasant to work with, would suggest sergey to
Was very pleasant to work with, would suggest sergey to anyone looking for a car. Thanks again
Jan 23, 2026
I couldn’t be more impressed with this dealership.
I couldn’t be more impressed with this dealership. Peter and Sergey were both fantastic. Personable, knowledgeable, sincere, and professional. They made our experience easy and I left with a new car I love! Thanks again for all your help gentlemen! You’re the best. Also shout out to Isaiah, he wasn’t our salesman but we chatted for awhile and he was so friendly and took the time to build a rapport with us even though we weren’t working directly with him. Really impressed!
Ella Felz
Lube Technician
Aug 21, 2026
Everything went very well.
Everything went very well. Tina helped me with all my questions. Car was done in a timely manner
Aug 19, 2026
Wrong video provided, once the right video was provided
Wrong video provided, once the right video was provided after my 3rd callback, the first 35 secs of video was garbled and I couldn’t understand the tech. Not sure if the tech is speaking to quickly or is mic quality issue but the video was not helpful and I ended up having to call back a fourth time to request a printout of the diagnostic paperwork to be provided to me via email. Had a printout of the diagnostic been provided to me from the very beginning before I left the dealership, that would’ve helped and saved everyone time eliminating the need for the callbacks for further assistance.
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Mar 21, 2026
Very comfortable waling area, and polite staff.
Very comfortable waling area, and polite staff. Love the video of my car being inspected.
Arkadiusz Korbas
Sales Associate
Aug 09, 2026
We were so pleased working with both Darian & Arkadiusz.
We were so pleased working with both Darian & Arkadiusz. They were both so helpful and pleasant.
Aug 03, 2026
The salesman was very kind, competent and the best think
The salesman was very kind, competent and the best think was bilingual which mede me very comfortable to ask questions
Jul 26, 2026
Pleasant to work with.
Pleasant to work with. No games or hidden tricks and fees. Well organized and attentive compared to other dealerships I went to. Would highly recommend.
Jun 24, 2026
I had a great experience at Biggers.
I had a great experience at Biggers. Arkadiusz and Marco stayed late to help me purchase my car. Arkadiusz was very knowledgeable about the vehicle and answered all of my questions. I'm glad I chose this dealership for such an important purchase.
Roger Gutierrez
Fixed Ops Director
Dec 21, 2025
They are very kind and speedy and polite for me.
They are very kind and speedy and polite for me. I recommend everybody Biggers Mazda.
Nov 18, 2025
Not first time there but always get the BEST service.
Not first time there but always get the BEST service. Always keeping me informed and very friendly. Makes me feel lucky to take my car there.
Nov 09, 2025
Nice team, got things done quickly, the recall was fairly
Nice team, got things done quickly, the recall was fairly simple and scheduled fast, thanks
Andrew Chmiola
Mazda Master Technician
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Jun 03, 2026
Logan was quick and thorough.
Logan was quick and thorough. Was offered a loaner vehicle. Due to that I was able to take care of previous recommendations. Thank you Logan!
Jennifer Paluch
E-commerce Director
Dec 22, 2025
Great service he was explain me with detail about how
Great service he was explain me with detail about how will be the process to buy a new car?
Dec 21, 2025
I had an exceptional experience buying my dream car from
I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor met us at the door ready to show us the vehicle. Connor Houlahan was very professional and knowledgeable. We were impressed with his preparedness, having already reviewed the carfax in detail and was able to answer our many questions with ease. We also really appreciated Ali Nauraiz's expertise in helping us navigate the purchase. The dealership is well run and efficient with exceptional customer service. Everyone we encountered was friendly and kind. They went above and beyond to facilitate a fair sale and made purchasing a vehicle an absolute pleasure. We will be recommending this dealership to all of our friends and family.
Jason Powell
Mazda Master Certified Service Technician
Jul 20, 2026
Service is extra ordinary.
Service is extra ordinary. Receptionist in service department is very usefull and cooperative and discussed very nicely.
Mar 07, 2026
Great job!
Great job!! Everything was explained in detail, including a possible extra charge due to a difficult part that needed to be removed and reused.
Melvin Sandoval
Senior Mazda Certifies
Feb 26, 2026
Very helpful.
Very helpful. Quick and thorough service. Very Kind. I would definitely recommended to a friend or family member.
Feb 24, 2026
My service was excellent as always and well managed by
My service was excellent as always and well managed by Clemente. Quick and efficient with excellent quality
Ceasar Steaman
Lube Technician
Aug 03, 2026
I was able to schedule my oil change appointment online.
I was able to schedule my oil change appointment online. The staff was friendly when I arrived and the appointment was quicker than expected. They also sent a video of my car inspection and said everything was looking good.
Feb 01, 2026
He kept me informed of the process.
He kept me informed of the process. Explained everything to my satisfaction. Overall absolutely no complaints
Jack Tilly
Product Specialist
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Aug 03, 2026
Biggers was great, Jack and Connor were fantastic.
Biggers was great, Jack and Connor were fantastic. It did take two hours to get out of there, but the sales people were the best.
Rich Altenhoff
Vice President
May 21, 2026
Just wanted to update a miscommunication and say that
Just wanted to update a miscommunication and say that Rich Alenhoff responded to a concern I had within minutes of posting a review to resolve the concern and assured me that he would address the minor policy glitch going forward. Rich was super professional and I will add him to the list of reasons why I cannot say enough good about this dealer. This is the best dealer experience I have ever had.
Daniel Bucio
Mazda Master Certified Service Technician
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Dre De Leos
Sales Associate
Jun 23, 2026
They were professional, knowledgeable, and made the car
They were professional, knowledgeable, and made the car buying process less complicated and stressful compared to other dealers.
Steve Durec
Mazda Master Certified Service Technician
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Thomas Glans
Loan Processor
Jul 03, 2026
Very grateful that I purchased my vehicle through Biggers
Very grateful that I purchased my vehicle through Biggers Mazda. Absolutely love it. The process of doing so was flexible and seamless. I would recommend them again and again.
Nicholas Henry
Parts
Jul 13, 2026
Tina was helpful and thorough with the estimated repair
Tina was helpful and thorough with the estimated repair for my Mazda 3. She was empathetic and made a difficult situation easier.
Mason Kindgren
Lube Technician
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.