Staff
Management
Ron Liszka
General Manager
Marco Palacios
General Sales Manager
Peter Kashuba
Sales Manager
Ali Nauraiz
Director of Variable Operations
Jim Leichter
President
Roger Gutierrez
Fixed Ops Director
Jennifer Paluch
E-commerce Director
Rich Altenhoff
Vice President
Sales
Franco Ruffolo
Product Specialist
Connor Houlahan
Product Specialist
Miles Anderson
Product Specialist
Mateo Fernandez
Product Specialist
Nicco Fernandez
Product Specialist
Darian Ditzler
Product Specialist
Adonis Gutierrez
Product Specialist
Alyssa Scharlow
Internet Sales Specialist
Arkadiusz Korbas
Product Specialist
Jack Tilly
Product Specialist
Service
Logan Demel
Service Advisor
Tina Nikolov
Service Advisor
Alex Heinzl
Service Advisor
Jason Riforgiato
Service Director
Lukas Lazauskas
Service Greeter
Sabastian Nava
Warranty Administrator
Ella Felz
Lube Technician
Daniel Bucio
Mazda Master Certified Service Technician
Andrew Chmiola
Mazda Master Certified Service Technician
Jason Powell
Mazda Master Certified Service Technician
Melvin Sandoval
Mazda Master Certified Service Technician
Ceasar Steaman
Lube Technician
Steve Durec
Mazda Master Certified Service Technician
Mason Kindgren
Lube Technician
Parts
Nicholas Henry
Parts
Zach Lopez
Parts
Jason Mesko
Parts Manager
Bryan Rodriguez
Parts
Finance
Gabriel Godun
Loan Processor
Thomas Glans
Loan Processor
Logan Demel
Service Advisor
Oct 04, 2026
The staff is always friendly and helpful.
The staff is always friendly and helpful. The waiting area was clean and offered several beverage choices. Vehicle was completed on time.
Oct 01, 2026
Informative and very clean inside Everyone was courteous
Informative and very clean inside Everyone was courteous and helpful. I would recommend this dealership to anyone who wants or has a Mazda.
Oct 01, 2026
Informative and very clean inside Everyone was courteous
Informative and very clean inside Everyone was courteous and helpful. I would recommend this dealership to anyone who wants or has a Mazda.
Sep 27, 2026
Went out of their way to help me with extended warranty
Went out of their way to help me with extended warranty issues at other dealerships couldn't answer. Logan saved me a lot of money
Sep 25, 2026
Prompt, professional service with clear communication,
Prompt, professional service with clear communication, quality workmanship, excellent care for my vehicle. Thank you
Franco Ruffolo
Product Specialist
Sep 23, 2026
Easy to work with.
Easy to work with. Transparent & upfront pricing, no surprises. Clear & prompt communication, either way: email, text, or calls. Did not find the car I was looking for during my first visit at Biggers Mazda but Adonis knew exactly what I was looking for and called me a week later when a vehicle that I could be interested in was at their lot even before it hit the website. I also worked with Franco and he was a huge help too. Both did a great job! The car is a perfect fit. Couldn't be happier.
Sep 23, 2026
It’s always a top shelf experience when needed service
It’s always a top shelf experience when needed service has to be performed, always a friendly and efficient staff. No complaints.
Sep 14, 2026
Franco was very professional and took his time with us.
Franco was very professional and took his time with us. He was very patient with me while I decided what I wanted. Would highly recommend him to anyone as a sales agent. This is my 2nd Mazda and I'm very satisfied with what we purchased
Sep 04, 2026
This was a Great Experience and I enjoyed it.
This was a Great Experience and I enjoyed it. It worked out very well and it was smooth.
Aug 16, 2026
I cannot say enough about this dealership.
I cannot say enough about this dealership. When I read the reviews about no pressure I was skeptical. However from the moment we stepped inside we were welcomed and felt comfortable. You know that anxiety you get because you anticipate it not here! Franco made it so simple and stress free. Their system of only dealing with one person was amazing. We will not be going anywhere else! If anyone we know needs a new vehicle we will referring them to Biggers! Keep doing what you’re doing you’re awesome!
Ron Liszka
General Manager
Oct 02, 2026
I had a great experience working with Adonis.
I had a great experience working with Adonis. He was professional, friendly, knowledgeable, and very helpful throughout the entire process. He took the time to understand what I was looking for, answered all my questions, and made sure everything went smoothly without making me feel pressured. I really appreciate his excellent customer service and would definitely recommend him to others!
Sep 08, 2026
Both Adonis and his supervisor, Ron, were pleasant to
Both Adonis and his supervisor, Ron, were pleasant to work with and very knowledgeable on the different Mazda models and service plans that were offered. Adonis was willing to modify his working hours as needed to ensure we were taken care of when we had our finances ready. I am very happy with Bigger's Mazda and the transparency with pricing they have. No hidden costs or negotiations needed, which is greatly appreciated!
Aug 24, 2026
It was a very seemless process working with the staff,
It was a very seemless process working with the staff, very happy either way the purchase
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Aug 13, 2026
Mateo was amazing to work with.
Mateo was amazing to work with. They were really helpful with my car search and finally found the car that I was dreaming of. I would recommend anyone to go to Biggers Mazda. Good customer service all around!
Tina Nikolov
Service Advisor
Oct 02, 2026
Great service advisor it was Tina shes a asset to your
Great service advisor it was Tina shes a asset to your dealership.will be back again
Sep 28, 2026
Tina was extremely efficient, helpful, communicative and
Tina was extremely efficient, helpful, communicative and friendly. I will be returning to this dealership.
Sep 25, 2026
Tina is always so welcoming in the service department!
Tina is always so welcoming in the service department! Fast turnaround and willing to answer customer questions .
Sep 24, 2026
Quality service that installs confidence, knowing moving
Quality service that installs confidence, knowing moving forward you can expect the same. Thank you to the team at Biggers!
Sep 23, 2026
It’s always a top shelf experience when needed service
It’s always a top shelf experience when needed service has to be performed, always a friendly and efficient staff. No complaints.
Marco Palacios
General Sales Manager
Sep 22, 2026
It was such a pleasure buying our Mazda from Biggers
It was such a pleasure buying our Mazda from Biggers Mazda! Miles was a delight to work with from start to finish. He took his time and thoroughly explained everything. We will 100% refer him to Family and Friends.
Sep 01, 2026
Jack was easy to work with.
Jack was easy to work with. He seemed knowledgeable and ready to help. I appreciated his willingness to come in early to work around my schedule when i bought my car.
Aug 12, 2026
We have been Mazda owners for a very long time.
We have been Mazda owners for a very long time....and Biggers is our go to dealership. The sales team is fabulous, the service department is outstanding would recommend Biggers to anyone.
Jul 25, 2026
I had a great buying experience at Biggers Mazda.
I had a great buying experience at Biggers Mazda. Adonis was knowledgeable and friendly. Most importantly, he did not aggressively trying to push a sale. I also felt I was given fair value for my trade-in. I very much appreciated the General Sales Manager (Marco) taking time to speak with me. I truly felt valued as a customer and would highly recommend this dealership.
Jul 25, 2026
Our experience with Biggers Mazda, and Miles
Our experience with Biggers Mazda, and Miles specifically, was exceptional. Through a series of different events and circumstances, we ended up looking at purchasing 2 cars - both of which we bought from Miles and Biggers Mazda! Miles was very laid back, but also made sure we had all of the information we needed on both cars, the financing of the cars, and the fact that we can always come back or contact him with any questions or issues. We’ve never owned Mazdas before - and now we have 3 in our family! No regrets at all and I’m know we’ll be back again when it’s time!!
Peter Kashuba
Sales Manager
Sep 21, 2026
Service team was amazing.
Service team was amazing. I was able to drop my car off early and it was ready within an hour. I was kept up to date every step of the way. I love seeing the report and getting the video walk around to actually see what they are doing with my car. BIGGERS MAZDA is the Best Buy at Service and if you need a car they have great Deals & Prices too. Choose Biggers Mazda they help you with all your needs.
Sep 14, 2026
Everyone is very sweet and nice.
Everyone is very sweet and nice. Through everything our dealer, Nicco, was very patient and helpful with us and we are very thankful!
Sep 12, 2026
This is my 5th Mazda I have bought from this dealer.
This is my 5th Mazda I have bought from this dealer. They are awesome and very helpful when looking to buy a car. All employees were knowledgeable and helpful.
Sep 08, 2026
Scheduling test drive was easy.
Scheduling test drive was easy. Salesperson was extremely knowledgeable, made entire process simple. Great experience.
Sep 01, 2026
They made the overall process quick and easy, from the
They made the overall process quick and easy, from the first time I walked in the door until the time I drove home in my new vehicle.
Connor Houlahan
Product Specialist
Oct 05, 2026
We recently bought a certificate cx90 from them.
We recently bought a certificate cx90 from them. I will say that communication was great and everyone was super friendly and professional.
Sep 14, 2026
Was undecided when arriving if I was going to purchase a
Was undecided when arriving if I was going to purchase a Mazda. With all the information shared by Connor regarding Mazda and the CX-50 Hybrid, his professionalism with handling all my concerns helped me with the decision to move forward as a first time Mazda owner. Thank you again Connor!
Sep 08, 2026
Scheduling test drive was easy.
Scheduling test drive was easy. Salesperson was extremely knowledgeable, made entire process simple. Great experience.
Aug 25, 2026
Friendly, professional, informative and was extremely
Friendly, professional, informative and was extremely helpful throughout the whole car buying process! Would highly recommend!
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Miles Anderson
Product Specialist
Oct 05, 2026
I was a little nervous going into this experience.
I was a little nervous going into this experience. It was my first time buying a car and Miles/the Mazda team made it an easy process. I LOVE my car and I’m so happy I decided to get it! I did not feel pressured, and I was told all necessary information!
Sep 23, 2026
Customer service oriented.
Customer service oriented. Go out of way to make you feel like you getting a fair deal
Sep 22, 2026
It was such a pleasure buying our Mazda from Biggers
It was such a pleasure buying our Mazda from Biggers Mazda! Miles was a delight to work with from start to finish. He took his time and thoroughly explained everything. We will 100% refer him to Family and Friends.
Sep 04, 2026
This was a Great Experience and I enjoyed it.
This was a Great Experience and I enjoyed it. It worked out very well and it was smooth.
Aug 14, 2026
Test drove vehicle and salesman was very friendly and no
Test drove vehicle and salesman was very friendly and no pressure. Used my own financing and the dealer had no problem with it. The next morning the engine light came on, so I contacted dealer when they opened and explained what happened and right away they said they will make it right. Brought it back and was given a loaner. 2 days later had my car back and no issues with it.
Mateo Fernandez
Product Specialist
Sep 28, 2026
Mateo was fine.
Mateo was fine. The biggest problems I had were once I arrived, they showed a video saying I'd be in & out in an hour. I was there for THREE hours from the time I arrived to the time I left in my new car. It was at least 2 hours from the time I'd done my test drives & decided on which car until the time I left. Granted, it was busy but that's not my problem & not what you're advertising. I also didn't care for when I was finally given my keys, the car had enough gas to go 50 miles. I asked the manager for a full tank. The manager said it was supposed to be half full since it was used but agreed to give me a full tank. I just think it's bad business overall to not give people a full tank of gas with their purchase, much less mention it's only supposed to be half full.
Aug 30, 2026
Very friendly atmosphere and the process was simple and
Very friendly atmosphere and the process was simple and quick! Definitely a 10 out of ten!
Aug 13, 2026
Mateo was amazing to work with.
Mateo was amazing to work with. They were really helpful with my car search and finally found the car that I was dreaming of. I would recommend anyone to go to Biggers Mazda. Good customer service all around!
Aug 10, 2026
Had a great experience purchasing my CX90.
Had a great experience purchasing my CX90. Worked with both Mateo and Nicco who were knowledgeable, helpful and didn't rush me into a decision. Dealing with Biggers Mazda was my first pleasant experience buying a car. With most other dealers I left feeling exhausted and defeated. The process here was so much better, I would highly recommend both the dealership and Mateo and Nicco!!
Aug 07, 2026
Made the car buying process quick and easy.
Made the car buying process quick and easy. Were able to get me right around the payment I wanted as well.
Alex Heinzl
Service Advisor
Sep 25, 2026
Prompt, professional service with clear communication,
Prompt, professional service with clear communication, quality workmanship, excellent care for my vehicle. Thank you
Sep 23, 2026
Maintenance performed on our CX9.
Maintenance performed on our CX9. Worked with Alex and was provided with a loaner that was much appreciated. Excellent service and clear communication with work to be done.
Sep 23, 2026
Everyone on staff are pleasant, kind, and knowledgeable.
Everyone on staff are pleasant, kind, and knowledgeable. They kept me updated on my cars progress.
Sep 21, 2026
Service team was amazing.
Service team was amazing. I was able to drop my car off early and it was ready within an hour. I was kept up to date every step of the way. I love seeing the report and getting the video walk around to actually see what they are doing with my car. BIGGERS MAZDA is the Best Buy at Service and if you need a car they have great Deals & Prices too. Choose Biggers Mazda they help you with all your needs.
Sep 19, 2026
I really like how they pay attention to detail and
I really like how they pay attention to detail and explain everything to me . I also like getting a paper copy so I can decide what I need to get done without felling pressured.
Nicco Fernandez
Product Specialist
Sep 29, 2026
We had an amazing experience, Nico was so helpful and
We had an amazing experience, Nico was so helpful and would recommend him and the dealership to everyone!
Sep 21, 2026
Service team was amazing.
Service team was amazing. I was able to drop my car off early and it was ready within an hour. I was kept up to date every step of the way. I love seeing the report and getting the video walk around to actually see what they are doing with my car. BIGGERS MAZDA is the Best Buy at Service and if you need a car they have great Deals & Prices too. Choose Biggers Mazda they help you with all your needs.
Sep 14, 2026
Everyone is very sweet and nice.
Everyone is very sweet and nice. Through everything our dealer, Nicco, was very patient and helpful with us and we are very thankful!
Aug 10, 2026
Had a great experience purchasing my CX90.
Had a great experience purchasing my CX90. Worked with both Mateo and Nicco who were knowledgeable, helpful and didn't rush me into a decision. Dealing with Biggers Mazda was my first pleasant experience buying a car. With most other dealers I left feeling exhausted and defeated. The process here was so much better, I would highly recommend both the dealership and Mateo and Nicco!!
Aug 05, 2026
Good service.
Good service. All questions answered. Buying process went smooth. All issues resolved. In and out in 1 hour.
Darian Ditzler
Product Specialist
Oct 02, 2026
I had a great experience working with Adonis.
I had a great experience working with Adonis. He was professional, friendly, knowledgeable, and very helpful throughout the entire process. He took the time to understand what I was looking for, answered all my questions, and made sure everything went smoothly without making me feel pressured. I really appreciate his excellent customer service and would definitely recommend him to others!
Sep 30, 2026
Very helpful and knowledgeable.
Very helpful and knowledgeable. Does everything he can to please the requests of the customer
Sep 23, 2026
Customer service oriented.
Customer service oriented. Go out of way to make you feel like you getting a fair deal
Sep 01, 2026
They made the overall process quick and easy, from the
They made the overall process quick and easy, from the first time I walked in the door until the time I drove home in my new vehicle.
Aug 24, 2026
It was a very seemless process working with the staff,
It was a very seemless process working with the staff, very happy either way the purchase
Adonis Gutierrez
Product Specialist
Oct 02, 2026
I had a great experience working with Adonis.
I had a great experience working with Adonis. He was professional, friendly, knowledgeable, and very helpful throughout the entire process. He took the time to understand what I was looking for, answered all my questions, and made sure everything went smoothly without making me feel pressured. I really appreciate his excellent customer service and would definitely recommend him to others!
Sep 23, 2026
Easy to work with.
Easy to work with. Transparent & upfront pricing, no surprises. Clear & prompt communication, either way: email, text, or calls. Did not find the car I was looking for during my first visit at Biggers Mazda but Adonis knew exactly what I was looking for and called me a week later when a vehicle that I could be interested in was at their lot even before it hit the website. I also worked with Franco and he was a huge help too. Both did a great job! The car is a perfect fit. Couldn't be happier.
Sep 08, 2026
Both Adonis and his supervisor, Ron, were pleasant to
Both Adonis and his supervisor, Ron, were pleasant to work with and very knowledgeable on the different Mazda models and service plans that were offered. Adonis was willing to modify his working hours as needed to ensure we were taken care of when we had our finances ready. I am very happy with Bigger's Mazda and the transparency with pricing they have. No hidden costs or negotiations needed, which is greatly appreciated!
Aug 22, 2026
Adonis was fantastic, attentive, easy going and polite.
Adonis was fantastic, attentive, easy going and polite. I highly recommend this dealership and motivated salesman for anyone looking for a new car.
Aug 11, 2026
Excellent experience.
Excellent experience. This is our fifth purchase from Biggers Mazda and would recommend them to anyone.
Ali Nauraiz
Director of Variable Operations
Jul 23, 2026
It was a great pleasure working with Connor.
It was a great pleasure working with Connor. I am extremely impressed with him. The car purchase went very smoothly. Connor is very attentive to every detail, answering every question with patience and tact. I must also note the attention and help of his colleagues Ali Nauraiz and Ron Liszka, as well as Peter Kashuba, whom I met on my first visit.Thank you all for your time and patience! Best regards: Plamen Peev
Feb 25, 2026
Great Experience.
Great Experience. They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans.
Dec 21, 2025
I had an exceptional experience buying my dream car from
I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor met us at the door ready to show us the vehicle. Connor Houlahan was very professional and knowledgeable. We were impressed with his preparedness, having already reviewed the carfax in detail and was able to answer our many questions with ease. We also really appreciated Ali Nauraiz's expertise in helping us navigate the purchase. The dealership is well run and efficient with exceptional customer service. Everyone we encountered was friendly and kind. They went above and beyond to facilitate a fair sale and made purchasing a vehicle an absolute pleasure. We will be recommending this dealership to all of our friends and family.
Dec 18, 2025
Incredible team across the board.
Incredible team across the board. They treated me 10 times better than any other dealership I visited.
Dec 14, 2025
Overall I had a great experience at Biggers Mazda.
Overall I had a great experience at Biggers Mazda. Marco greeted my family and I when we first walked in the door and even interacted with my kids making us all feel welcome and valued. Marco introduced us to Franco who is the greatest car salesman I have ever had the pleasure to work with. He is extremely knowledgeable about every car on the lot, he's honest, not pushy, and easy to talk to. I told Franco what I wanted, we test drove it, and I walked out with the car the next day - no xx fees and price as advertised on the website. The only negative experience was speaking to the "not finance" sales managers Ali and Peter. Their pushiness on the tech warranty wasn't appreciated and almost made me walk out the door. Outside of that it was a great experience and I will likely look at Biggers Mazda in the future when shopping for the next car.
Jim Leichter
President
Jul 06, 2026
Buying a vehicle is one of the biggest financial
Buying a vehicle is one of the biggest financial decisions most people make, and I walked into this dealership feeling excited, optimistic, and trusting. I expected to leave with peace of mind knowing I had made a good investment. Instead, what followed became one of the most stressful and emotionally exhausting customer experiences I’ve ever had. Only a few weeks after purchasing my vehicle, it was declared a total loss. From that point on, what I thought would be a straightforward insurance process turned into months of uncertainty, confusion, and frustration. Instead of being able to focus on replacing my vehicle and moving forward, I found myself spending countless hours making phone calls, sending emails, and trying to understand information from multiple parties. It often felt like I was the one responsible for connecting the dots. One of the issues that caused me the greatest concern involved my GAP coverage and extended warranty. I paid for those products separately using my credit card because I wanted to keep those costs out of my loan. Later, I questioned how those payments were reflected in my transaction because the paperwork and loan figures did not match my understanding. As a customer, I expected complete transparency and clear explanations regarding how every payment was applied. The most difficult part of this experience wasn’t just the paperwork—it was the emotional toll. There were many days filled with uncertainty, wondering when I would finally receive answers and whether everything would be handled correctly. Making repeated phone calls, explaining the same situation over and over, and feeling like I still didn’t have a clear understanding of what was happening was incredibly draining. Looking back, I wish I had slowed down and reviewed every document line by line before signing anything. I also wish I had asked more questions about every payment, every fee, and how each dollar would appear in the final transaction. That advice comes from my own experience, and I hope it helps someone else avoid the same frustration. I’m sharing this review because I believe honest customer experiences matter. Every buyer deserves clear communication, accurate documentation, transparency throughout the sales process, and support when unexpected problems arise. My hope is that the dealership takes feedback like this seriously and uses it as an opportunity to improve the experience for future customers.
Nov 18, 2025
Not first time there but always get the BEST service.
Not first time there but always get the BEST service. Always keeping me informed and very friendly. Makes me feel lucky to take my car there.
Nov 11, 2025
Purchased my second car from Biggers, and both
Purchased my second car from Biggers, and both experiences have been very positive experiences. Staff is extremely professional and responsive, service overall was very good.
Nov 09, 2025
Nice team, got things done quickly, the recall was fairly
Nice team, got things done quickly, the recall was fairly simple and scheduled fast, thanks
Oct 12, 2025
Biggers Mazda provided an exceptional service to my
Biggers Mazda provided an exceptional service to my Mazda. It was quick, they explained everything throughout the process and as it was covered as it was the first service of the new Mazda I purchased from them.
Jason Riforgiato
Service Director
Sep 27, 2026
Excellent service as always Service department provides
Excellent service as always Service department provides excellent service every time Biggers Mazda service department provides excellent service every time
Aug 22, 2026
The service team was extremely helpful and found a
The service team was extremely helpful and found a solution for a complex issue at a very cost effective price.
Jul 19, 2026
Very Clean, and welcoming dealer as soon as you walk in
Very Clean, and welcoming dealer as soon as you walk in the front doors! Awesome!
Feb 24, 2026
My service was excellent as always and well managed by
My service was excellent as always and well managed by Clemente. Quick and efficient with excellent quality
Dec 22, 2025
Waiting for email/call from service director.
Waiting for email/call from service director. Dealership doesn’t stand buy the poorly engineered 2.5 engine. Zero stars.
Alyssa Scharlow
Internet Sales Specialist
Oct 05, 2026
We recently bought a certificate cx90 from them.
We recently bought a certificate cx90 from them. I will say that communication was great and everyone was super friendly and professional.
Sep 30, 2026
Very helpful and knowledgeable.
Very helpful and knowledgeable. Does everything he can to please the requests of the customer
Sep 04, 2026
This was a Great Experience and I enjoyed it.
This was a Great Experience and I enjoyed it. It worked out very well and it was smooth.
Aug 16, 2026
I cannot say enough about this dealership.
I cannot say enough about this dealership. When I read the reviews about no pressure I was skeptical. However from the moment we stepped inside we were welcomed and felt comfortable. You know that anxiety you get because you anticipate it not here! Franco made it so simple and stress free. Their system of only dealing with one person was amazing. We will not be going anywhere else! If anyone we know needs a new vehicle we will referring them to Biggers! Keep doing what you’re doing you’re awesome!
Jun 24, 2026
I cannot say enough good things about my experience with
I cannot say enough good things about my experience with Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actually enjoyable. Before I even set foot in the dealership, Alyssa was extremely helpful and communicative. She answered all of my questions perfectly, making sure I had all the information I needed before making the trip out. Once I arrived, the outstanding service continued. My product specialist, Miles, was incredibly easy to deal with, and Marco and Peter were also extremely helpful in the process and made us feel great about the whole experience. A special shoutout to Marco, the GM, who went out of his way to say hello, check in on us, and personally help guide us through everything. It’s clear that great customer care starts at the top. On top of the fantastic team, the dealership itself is top-tier. The showroom and facilities were absolutely spotless. As for the vehicle? It was delivered in near-mint condition, looking absolutely beautiful. If you are looking for a stress-free car buying experience with a team that goes above and beyond, go see the team at Biggers Mazda. I highly recommend them!
Lukas Lazauskas
Service Greeter
Sep 18, 2026
Service is always excellent!
Service is always excellent!! Love the personalized attention, as they know who I am, they are honest and attentive
Aug 31, 2026
Excellent staff, knowledgeable technicians and service
Excellent staff, knowledgeable technicians and service advisors and I know I can trust them with my vehicle.
Aug 31, 2026
Very friendly atmosphere and the process was simple!
Very friendly atmosphere and the process was simple! They are definitely a 10 out of ten!
Aug 23, 2026
Easy to set up appointments.
Easy to set up appointments. Video sent of the review the techs performed on your vehicle always helpful and thorough. Wait time estimates for completion usually within 10 minutes. No surprises on final costs. Employees very courteous and helpful.
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Sabastian Nava
Warranty Administrator
Sep 18, 2026
Service is always excellent!
Service is always excellent!! Love the personalized attention, as they know who I am, they are honest and attentive
Sep 14, 2026
Logan is the reason I bring my CX-9 here.
Logan is the reason I bring my CX-9 here. Super honest, explains everything clearly, and only recommends what actually needs to get done - no upselling. Service was fast, my CX-9 runs perfect, and he kept me updated the whole time. Best service advisor I've worked with. Ask for Logan!
Jun 30, 2026
Sebastian did a great job with my oil change.
Sebastian did a great job with my oil change. Tina provided excellent customer service from start to finish
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Jun 28, 2026
My first service on my 2026 CX90 was a great experience.
My first service on my 2026 CX90 was a great experience. The ease of using the Mazda app and scheduling the appointment was great. I was greeted when I walked in and explained next steps. I appreciated that. The video sent to explain over view was so great!! I love my car and thank you Mazda for making maintenance smooth.
Gabriel Godun
Loan Processor
Sep 21, 2026
Very nice, and I like the amount of loaners they have in
Very nice, and I like the amount of loaners they have in case of an emergency!
Mar 05, 2026
Miles was great!
Miles was great! Helped us find the right vehicle and made everything easy. Would recommend to anyone looking for a mazda
Feb 18, 2026
Both Isiah and Conner were friendly, courteous and a
Both Isiah and Conner were friendly, courteous and a pleasure to work with. However, the overall buying procedure seemed to take a long time. All of the cx90 electronics were explained by Conner, but quickly forgotten, lots to learn for an old fart like me. What do I need to get the nav system working? Frank
Dec 21, 2025
I had an exceptional experience buying my dream car from
I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor met us at the door ready to show us the vehicle. Connor Houlahan was very professional and knowledgeable. We were impressed with his preparedness, having already reviewed the carfax in detail and was able to answer our many questions with ease. We also really appreciated Ali Nauraiz's expertise in helping us navigate the purchase. The dealership is well run and efficient with exceptional customer service. Everyone we encountered was friendly and kind. They went above and beyond to facilitate a fair sale and made purchasing a vehicle an absolute pleasure. We will be recommending this dealership to all of our friends and family.
Dec 16, 2025
Connor worked hard to find the exact car I wanted.
Connor worked hard to find the exact car I wanted. Great salesmanship and professionalism made this experience exceptional!
Arkadiusz Korbas
Product Specialist
Oct 01, 2026
Awesome experience with Arkadiusz and Peter during the
Awesome experience with Arkadiusz and Peter during the purchase of my Mazda CX-70. I highly recommend working with them!
Sep 16, 2026
Arkadiusz was very helpful !
Arkadiusz was very helpful ! Made the process very very smooth and very quick. Wasted no time! Thank you guys!
Sep 12, 2026
This is my 5th Mazda I have bought from this dealer.
This is my 5th Mazda I have bought from this dealer. They are awesome and very helpful when looking to buy a car. All employees were knowledgeable and helpful.
Aug 27, 2026
very good information and fast service.
very good information and fast service. Everything was explained very well. all the visuals were very good. thank you.
Aug 09, 2026
We were so pleased working with both Darian & Arkadiusz.
We were so pleased working with both Darian & Arkadiusz. They were both so helpful and pleasant.
Jack Tilly
Product Specialist
Sep 29, 2026
Was there on September 28th supporting a friend who
Was there on September 28th supporting a friend who purchased a new Mazda from Biggers. Jack was her sales specialist and we were both impressed with his knowledge, patience, professionalism, and knowledge of the car, (CX-50). She is very pleased with her choice and the service received from everyone we encountered. Although I was not there to purchase a car, I'd recommend Jack and Biggers to anyone considering purchasing a Mazda.
Sep 24, 2026
Pleasant and quick experience.
Pleasant and quick experience. We were also happy they had so many options of the models we wanted to look at and compare.
Sep 23, 2026
Customer service oriented.
Customer service oriented. Go out of way to make you feel like you getting a fair deal
Sep 01, 2026
Jack was easy to work with.
Jack was easy to work with. He seemed knowledgeable and ready to help. I appreciated his willingness to come in early to work around my schedule when i bought my car.
Aug 17, 2026
Logan, Connor, and Jack were all very helpful (and
Logan, Connor, and Jack were all very helpful (and patient) in assisting in troubleshooting an issue with the Carplay in my new 2025 Mazda CX-5. Although the issue was not able to be resolved at the dealership, as it was determined to be an issue with Mazda needing to develop a software update for latest iPhone 17 update, their professionalism and knowledge of the Madza features is to be recognized and appreciated!
Ella Felz
Lube Technician
Aug 21, 2026
Everything went very well.
Everything went very well. Tina helped me with all my questions. Car was done in a timely manner
Aug 19, 2026
Wrong video provided, once the right video was provided
Wrong video provided, once the right video was provided after my 3rd callback, the first 35 secs of video was garbled and I couldn’t understand the tech. Not sure if the tech is speaking to quickly or is mic quality issue but the video was not helpful and I ended up having to call back a fourth time to request a printout of the diagnostic paperwork to be provided to me via email. Had a printout of the diagnostic been provided to me from the very beginning before I left the dealership, that would’ve helped and saved everyone time eliminating the need for the callbacks for further assistance.
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Mar 21, 2026
Very comfortable waling area, and polite staff.
Very comfortable waling area, and polite staff. Love the video of my car being inspected.
Daniel Bucio
Mazda Master Certified Service Technician
Sep 14, 2026
Logan is the reason I bring my CX-9 here.
Logan is the reason I bring my CX-9 here. Super honest, explains everything clearly, and only recommends what actually needs to get done - no upselling. Service was fast, my CX-9 runs perfect, and he kept me updated the whole time. Best service advisor I've worked with. Ask for Logan!
Aug 25, 2026
5 stars all the way.
5 stars all the way. Logen was my service advisor and was super clear, honest, and kept me updated the whole time. Dan was the tech who worked on my car and did an excellent job. Fair price, in and out fast. Will definitely be back
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Andrew Chmiola
Mazda Master Certified Service Technician
Sep 14, 2026
Logan is the reason I bring my CX-9 here.
Logan is the reason I bring my CX-9 here. Super honest, explains everything clearly, and only recommends what actually needs to get done - no upselling. Service was fast, my CX-9 runs perfect, and he kept me updated the whole time. Best service advisor I've worked with. Ask for Logan!
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Jun 03, 2026
Logan was quick and thorough.
Logan was quick and thorough. Was offered a loaner vehicle. Due to that I was able to take care of previous recommendations. Thank you Logan!
Roger Gutierrez
Fixed Ops Director
Dec 21, 2025
They are very kind and speedy and polite for me.
They are very kind and speedy and polite for me. I recommend everybody Biggers Mazda.
Nov 18, 2025
Not first time there but always get the BEST service.
Not first time there but always get the BEST service. Always keeping me informed and very friendly. Makes me feel lucky to take my car there.
Nov 09, 2025
Nice team, got things done quickly, the recall was fairly
Nice team, got things done quickly, the recall was fairly simple and scheduled fast, thanks
Jennifer Paluch
E-commerce Director
Dec 22, 2025
Great service he was explain me with detail about how
Great service he was explain me with detail about how will be the process to buy a new car?
Dec 21, 2025
I had an exceptional experience buying my dream car from
I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor met us at the door ready to show us the vehicle. Connor Houlahan was very professional and knowledgeable. We were impressed with his preparedness, having already reviewed the carfax in detail and was able to answer our many questions with ease. We also really appreciated Ali Nauraiz's expertise in helping us navigate the purchase. The dealership is well run and efficient with exceptional customer service. Everyone we encountered was friendly and kind. They went above and beyond to facilitate a fair sale and made purchasing a vehicle an absolute pleasure. We will be recommending this dealership to all of our friends and family.
Jason Powell
Mazda Master Certified Service Technician
Jul 20, 2026
Service is extra ordinary.
Service is extra ordinary. Receptionist in service department is very usefull and cooperative and discussed very nicely.
Mar 07, 2026
Great job!
Great job!! Everything was explained in detail, including a possible extra charge due to a difficult part that needed to be removed and reused.
Melvin Sandoval
Mazda Master Certified Service Technician
Feb 26, 2026
Very helpful.
Very helpful. Quick and thorough service. Very Kind. I would definitely recommended to a friend or family member.
Feb 24, 2026
My service was excellent as always and well managed by
My service was excellent as always and well managed by Clemente. Quick and efficient with excellent quality
Ceasar Steaman
Lube Technician
Aug 03, 2026
I was able to schedule my oil change appointment online.
I was able to schedule my oil change appointment online. The staff was friendly when I arrived and the appointment was quicker than expected. They also sent a video of my car inspection and said everything was looking good.
Feb 01, 2026
He kept me informed of the process.
He kept me informed of the process. Explained everything to my satisfaction. Overall absolutely no complaints
Rich Altenhoff
Vice President
May 21, 2026
Just wanted to update a miscommunication and say that
Just wanted to update a miscommunication and say that Rich Alenhoff responded to a concern I had within minutes of posting a review to resolve the concern and assured me that he would address the minor policy glitch going forward. Rich was super professional and I will add him to the list of reasons why I cannot say enough good about this dealer. This is the best dealer experience I have ever had.
Steve Durec
Mazda Master Certified Service Technician
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Thomas Glans
Loan Processor
Jul 03, 2026
Very grateful that I purchased my vehicle through Biggers
Very grateful that I purchased my vehicle through Biggers Mazda. Absolutely love it. The process of doing so was flexible and seamless. I would recommend them again and again.
Nicholas Henry
Parts
Jul 13, 2026
Tina was helpful and thorough with the estimated repair
Tina was helpful and thorough with the estimated repair for my Mazda 3. She was empathetic and made a difficult situation easier.
Mason Kindgren
Lube Technician
Jun 30, 2026
Great people and they do quality work!
Great people and they do quality work! We've never had a bad experience, here.
Zach Lopez
Parts
Sep 21, 2026
Service team was amazing.
Service team was amazing. I was able to drop my car off early and it was ready within an hour. I was kept up to date every step of the way. I love seeing the report and getting the video walk around to actually see what they are doing with my car. BIGGERS MAZDA is the Best Buy at Service and if you need a car they have great Deals & Prices too. Choose Biggers Mazda they help you with all your needs.