I had shopped 8 dealerships (mostly in Cleveland) for more than a month for a new 2017 CX5. This was however my first purchasing experience from out of state. I have to admit that I was nervous to spend the time and money traveling for fear that the car would not be what they said even though they sent pictures of the actual car. We negotiated over the phone and they met my price so I verbally agreed to the purchase. They wanted no down payment, as they took my word. Kyle, my salesman, picked me up at the train station and escorted me to the car. It was perfect as he promised. He spent about 45 minutes going over the car safety features, navigation, bluetooth, and audio system. He was as nice as could be and patient in his explanations. It was also nice to hear an employee that is happy with his dealership and it's leadership. Both sales managers, George Bicos and Ron Liszka, made sure to introduce themselves to me, as I had also dealt with them over the phone. The cashier, Carolyn Serrao, was efficient and didn't try to sell me all types of other programs that other dealerships often try to do. I was there for maybe a total of 1 1/2 hours and on my way home. Fabulous experience and would buy another car there.
Excellent interaction with the service department. Reasonably priced and friendly staff.
Excellent experience purchasing a new vehicle here from start to finish! The sales rep, David, and the manager, Ron, were honest, friendly, straight-forward, knowledgable, and very helpful. They were also patient and not pressuring, and their genuine priority is customer satisfaction. Extremely satisfied with the vehicle, price, and service received, and will absolutely return in the future.
Mazda Dealership has the friendliest sales staff. They are not pushy and are genuinely interested in helping you make the best purchase possible. They understand that they are in competition with other dealers for your business but they also realize that the buyer is the one who drives away with the car. They want to make sure that you not only enjoy the car, but that it’s the rifgt fit for you and your family. When it’s time to buy another car, I will certainly look to buying from this dealer again.
Good experience buying a new car from Biggers Mazda. Tom Doyle And George Bicos were great to work with and made sure all of our needs were met.
Great place. Didn't end up buying here (probably should have), but test drove a couple of times. Both times, everyone was very helpful and patient. Recommend! Get the Mazda6, it's sexy. 🙂
Great they were just awesome done quickly the best
We have been dealing with Biggers Mazda for over 11 years now. They've done a awesome job every time we come in there for service or buying a Vehicle. We recently just bought a 2017 Mazda CX-5 and the experience was painless. We had to buy a new vehicle for my wife and she was really happy with how they treated us and how easy it was to purchase a vehicle. Our salesman Joe and the rest of the team were outstanding. We live in Niles Illinois but we are willing to make the drive to see them Force whatever service that may be needed for our vehicles or the course buying a new vehicle. I recommend this dealership to all my family and friends. They may not be the biggest, the largest, or the fanciest dealership, but they will get the job done and will make you leave with a smile.
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